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Agent Experience (AX) Design: A Framework for Human–Agent Systems in OutSystems

Designing for AI Agents: Focusing on the How Recently, my colleague wrote about how AI is changing user interaction in complex systems. You can read that article here: https://www.acceleratedfocus.com/post/5-considerations-on-how-ai-rewrites-the-rules-of-user-interaction-in-complex-systems This article picks up where that one left off to focus on the how. Specifically, how we think about designing for AI agents inside real business processes. Not superficial chatbots, but ac

Kristi Kitz

3 days ago

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Agent Experience (AX) Design: A Framework for Human–Agent Systems in OutSystems

Kristi Kitz

3 days ago

5 Considerations on How AI Rewrites the Rules of User Interaction in Complex Systems

Over the past months, I have had the opportunity to design AI features for a complex enterprise application built on the OutSystems Platform . What began as a technical exploration quickly became something far more profound: a realization that AI doesn’t just add new capabilities to a product, it transforms the way humans and digital systems interact.    As AI begins to permeate workflows, interfaces, and decision-making, we are not simply adjusting our design toolkit. We are

davidearcoraci

Dec 12, 2025

Teaching your OutSystems 11 app to understand bank statements, so you don't have to!

This is the story of how an O11 app teamed up with the Agent Workbench in ODC, proving that you do not need a rewrite to unlock real AI value. Written by: Natasha De Guzman, Tech Consultant The Case Of The Mysterious Payment Upload It always starts the same way. A notification pops up: "New Proof of Payment Submitted." You roll your chair forward like you're starring in CSI: Accounts Receivable Unit. You click to open the file. And suddenly you're analyzing: Pixelation Refle

Toni Hatherell

Nov 14, 2025

Shipping a DevOps Wizard with ODC Workbench (our EAP story)

How I used OutSystems’ new Workbench to build a tiny one-page app that talks to an AI agent and deploys apps across our pipeline while keeping things governable, observable, and actually fun.

João Sousa

Sep 16, 2025

Bringing Clarity to Undocumented OutSystems Code with AI

Use AI tools like Amazon Q Developer to generate documentation for undocumented OutSystems apps. Start by extracting the source code, then prompt AI for app overviews, technical docs, user stories, and maintenance notes. Regular AI-powered updates keep docs fresh. Tools like ChatGPT, Copilot, and Gemini also work. This turns mystery code into clear, maintainable systems and builds a culture of documentation.

Natasha De Guzman

Aug 19, 2025

An Engagement Manager’s Guide to AI-Driven Projects & Team Enablement

I don’t usually consider myself a “writer” – but I became inspired to write a follow-up to my earlier article, [ When AI Becomes Both a...

Patty Greer

Jul 30, 2025

🚀 Building Bridges: Empowering OutSystems with n8n

Discover how n8n, the open-source automation powerhouse, can elevate OutSystems apps by seamlessly connecting APIs, orchestrating AI, and managing complex workflows. From enriching a bookshelf app with AI-generated summaries to embedding a document-aware RAG chatbot, I explore how these platforms combine to build smarter, scalable solutions — all without burdening the core app with extra complexity or code.

Alex Fernandes

Jul 29, 2025

When AI Becomes Both a Bridge and a Backbone: An Engagement Manager Perspective

An Engagement Manager at Accelerated Focus shares lessons from a state government AI project involving the migration and enrichment of 20,000 legacy PDFs using LLMs and vector indexing. The AI powered both data migration and real-time search. Key takeaways include evolving scope, the importance of broad data sampling, UI alignment, managing AI accuracy expectations, and planning for long-term AI maintenance and human-in-loop workflows.

Patty Greer

Jul 8, 2025

What If Your PDFs Could Talk? Building Search That Understands

How OutSystems, AI Agents and Azure AI can turn a mess of documents into meaningful search experiences.

João Sousa

May 26, 2025

Building a Real-Time Feedback Analyzer with Amazon Comprehend and OutSystems

User feedback is a constant stream of opinions, emotions, and expectations, and without structure, it often becomes noise. Instead of...

Charos Abdukayumova

May 9, 2025

How to create a personal AI travel buddy using Claude AI (Anthropic) and OutSystems?

In most AI-related cases, we usually talk about “big” cloud titles like Azure, AWS, or OpenAI. But what if you don’t want to use heavy...

Charos Abdukayumova

Apr 25, 2025

What is OWASP and Why Does It Matter for OutSystems?

OWASP is a global initiative promoting secure software practices. This post explores the OWASP Top 10 security risks and how they apply to OutSystems apps, including issues like broken access control, injection, and insecure configurations. Developers are urged to adopt secure design principles, regularly update components, and apply role-based access control to build resilient OutSystems applications.

Charos Abdukayumova

Apr 10, 2025

AI Assistants vs. AI Agents: Orchestrating Your Digital Dream Team

These days, everyone seems to ignore the real differences between AI assistants and AI agents, getting sold on AI agents that are, in...

Nithin Venugopal

Mar 12, 2025

Build Accessible Apps with OutSystems

You should read this article if you want to create apps that just work well. Not only for people with disabilities but for everyone. Accessibility is a powerful tool—learn how OutSystems makes it easier to build inclusive applications and why accessibility needs to be part of the process from start to finish. And in case you missed it, this is the second in a two-part series on accessibility . Read our first article here 👇 Accessibility Starts at the Roots: 3 Key Considerati

Kristi Kitz

Jan 4, 2025